Privacy Policy for duel-casino.co.nl
Start playingThis privacy policy explains how duel-casino.co.nl (referred to as "we", "us" or "our") collects, uses and protects your personal information when you visit our independent review portal. We are not affiliated with the Duel casino operator itself – this notice covers only the data we handle through this informational site. If you register or play at the operator's own platform, that activity is governed by the operator's separate privacy policy, not ours.
We take your privacy seriously and process all personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. You must be 18+ (18 and over) to access this site.
The short version
We collect very little personal information directly. Most of what reaches us arrives through your browser (cookies, IP address, device type) or through forms you choose to fill in (contact submissions). We do not sell your data to third parties. We share technical information with service providers – analytics platforms, hosting companies, advertising networks – so the site functions and so we understand how it is used. You have the right to access, correct, delete or restrict what we hold, and you may withdraw consent at any time.
Data controller and contact details
The data controller responsible for your personal information on this site is the operator of duel-casino.co.nl. For any questions about how we handle your data, or to exercise your rights under UK GDPR, contact us at [email protected].
What information we collect
We distinguish between data you actively provide and data we observe as you browse:
Information you hand over: When you use our contact form or subscribe to updates, you give us your email address and any message content you choose to include. We collect only what the form asks for – no hidden fields, no background scraping.
Information we observe: Like most websites, we automatically log technical details when you visit – your IP address, browser type and version, operating system, the pages you view, how long you stay, and the site that referred you here. This data is collected through cookies and similar tracking technologies, described in our separate cookie policy.
Why we process your data, and the lawful basis
We process personal information for the following purposes, each tied to a lawful basis under UK GDPR:
- To respond to your enquiries (contact-form submissions) – lawful basis: performance of a contract or your explicit consent.
- To operate and improve the site (technical logs, analytics) – lawful basis: legitimate interests (understanding how the portal is used, fixing errors, optimising content).
- To show relevant advertising (behavioural tracking through third-party ad networks) – lawful basis: consent, obtained through the cookie banner when you first visit.
Where we rely on consent, you may withdraw it at any time by adjusting your cookie preferences or contacting us directly. Withdrawing consent does not affect the lawfulness of processing carried out before you withdrew it.
Third-party processors and international transfers
We share personal data with carefully selected service providers who help us run this site:
- Analytics platforms (e.g. Google Analytics) – to measure traffic, popular content, and user journeys.
- Advertising networks – to serve targeted ads based on your browsing behaviour (only with your consent).
- Hosting and content-delivery providers – to store site files and deliver pages quickly across regions.
These processors act on our instructions and are contractually required to protect your data. Some of them operate servers outside the United Kingdom. Where data is transferred internationally, we ensure adequate safeguards are in place – standard contractual clauses, adequacy decisions, or equivalent protections under UK GDPR.
We never sell your personal information. No mailing lists are traded, no profiles are auctioned. The only third parties who see your data are those providing a technical service to us or to you.
Your rights under UK GDPR
You have the following rights over the personal data we hold about you:
| Right | What it means |
|---|---|
| Access | Request a copy of the personal data we hold about you. |
| Rectification | Ask us to correct inaccurate or incomplete information. |
| Erasure | Request deletion of your data where there is no compelling reason for us to keep it. |
| Restriction | Limit how we use your data while a dispute is resolved. |
| Portability | Receive your data in a machine-readable format, or have it transferred to another controller. |
| Objection | Object to processing based on legitimate interests or for direct marketing. |
| Withdraw consent | Revoke permission for cookie-based tracking or marketing communications. |
To exercise any of these rights, email [email protected] with details of your request. We will respond within one month. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection – visit ico.org.uk or call their helpline on 0303 123 1113.
How long we keep your information
We retain personal data only as long as necessary for the purposes set out above:
- Contact-form submissions: kept for up to two years after the last correspondence, then deleted unless there is an ongoing reason to retain them (an unresolved query, a legal obligation).
- Technical logs and analytics data: aggregated within 26 months and stripped of identifiers. IP addresses in raw server logs are anonymised or deleted after 90 days.
- Cookie data: expiry periods vary by cookie type – see our cookie policy for specifics. Most expire within 12 months; you can delete them from your browser at any time.
Once the retention period ends, or once you request deletion and we have verified there is no legal ground to keep the data, it is permanently erased from our systems and from those of our processors.
Protection of minors
This site is intended for visitors aged 18 and over (18+). We do not knowingly collect personal information from anyone under the legal gambling age. If you are a parent or guardian and believe your child has provided us with personal data, contact us immediately at [email protected] and we will delete it. The operator reviewed on this portal – Duel – also restricts access to adults only; responsible gambling resources and parental-control software (Net Nanny, Qustodio) can help prevent underage access to gambling content on shared devices.
Changes to this privacy policy
We may update this policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. When we make significant changes, we will post a notice on the site. The "last updated" date at the foot of this page shows when the current version took effect. Continued use of the site after an update constitutes acceptance of the revised policy.
Last updated: 23 October 2026
Questions or concerns
If anything in this policy is unclear, or if you have concerns about how your data is handled, get in touch at [email protected]. We aim to respond within 48 hours.
This page is provided for information and marketing purposes. We are not a casino operator, bookmaker or organiser of gambling activity of any kind. Access to this site is restricted to individuals aged 18 and over (18+). If you need confidential support with gambling, visit BeGambleAware.org or call the National Gambling Helpline on 0808 8020 133 (free, 24/7).